why?

Why is it that allot of the guests that come to a restaurant are assholes? Did the restaurant industry just piss you off that bad? If that is the case, stay home. We really don't feel like dealing with you. For instance, just today I had a lady that was just plain rude. She was one of the ones who thinks her shit don't stink. She has probably been given everything in life with no questions asked. She wanted to accuse us of serving bad food. When the server brought it back to the kitchen, she tasted it, I smelled it and another kitchen helper smelled it too. Nothing seemed to be wrong with this plate. When I go to the table to talk to her, she just doesn't want to listen to me. I apologized for the plate, and I told her that we would never serve bad food and that maybe it just didn't fit what she wanted. She tried to tell me that for the money she was paying she expected the food to be great. Juicy, fresh and hot. I do understand that times are tough and when people go out to eat they do want to get their monies worth, but the plate cost $7.50. You can't go to a fast food joint and get a value meal for less than that now and days, and we actually served her instead of putting it in a paper bag. To end the situation though, I asked if she wanted something else and she declined so I took the meal off of her bill. She then wanted to argue with another manager that we didn't compensate her for it. She was being overcharge. Mam, what are you paying for? Your drink?

Once again, it is when we have ignorant customers like this causes us to think a little bit more when we go to a table who has a complaint. We understand that people make mistakes. Sometimes a guest will order the wrong thing. Do we fuss with them? No, we take that meal away and prepare what they wanted for no additional charge. But, when we as a restaurant make a mistake, Oh My God. You would think we were Hitler or something. It is because we are racist, sexist, age discrimination, or any other politically correct term there is out there. What ever happened to the days where it was a simple mistake and we were given the chance to correct it ourselves and do what we needed to do instead of having to pay for your meal, your guests meal, and your brothers girlfriends sister's friends meal also because you could not eat your meal at the exact time as them. It takes five minutes to correct probably.

That's it for tonite.....thanks for listening